We build AI agents that actually know your business.
Live Web Agent was created by Shortcut Solutions to solve a simple problem: websites have great content, but visitors can’t find it fast enough. The result is lost leads, frustrated buyers, and content investments that never pay off.
We’d seen the chatbot market — scripted decision trees that frustrate users, generic AI tools that hallucinate answers, and expensive enterprise platforms that take months to deploy. None of them solved the core problem: answering visitor questions accurately from your actual content, in real time.
So we built it ourselves.
What We Believe
Accuracy over speed
A fast wrong answer is worse than no answer. Our anti-hallucination rules ensure the agent only says what your content supports.
Your content is the product
The most valuable thing on your website isn’t a chat widget. It’s the product specs, service descriptions, FAQs, and documentation you’ve already invested in. Live Web Agent makes that content work harder.
Agents daily improve
The Gap Agent concept — learning from every conversation to identify and fill content gaps — is core to our vision. AI agents should get measurably better over time.
Your data stays yours
Your content and conversations stay under your control. No third-party data lock-in.
Questions about the product, pricing, or whether Live Web Agent is right for your business? We’re happy to help.
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