A Website AI Agent That Actually Knows Your Business
LiveWebAgent is a website AI agent that trains on your existing website content, answers every visitor question in real time, and escalates to your human team when needed.
What is a website AI agent?
A website AI agent is software that connects to your website, reads its published content, and answers visitor questions in plain language using that content. Unlike a traditional chatbot, which follows a fixed script of button clicks and canned replies, a website AI agent understands questions by meaning and generates answers from your pages, posts, and documents in real time.
LiveWebAgent is a website AI agent: connect it to your site, let it index your content, and it answers visitors 24 hours a day. When a question falls outside your content, it escalates to your human team with the full conversation instead of guessing.
How does a website AI agent work?
Step 1: Ingest your content
Connect LiveWebAgent to your site. It reads and indexes every published page, post, and document, and re-indexes automatically whenever you publish. Content is split into semantic chunks that preserve meaning, so answers stay accurate even on long pages.
Step 2: Answer in real time
When a visitor asks a question, the agent understands it by meaning, retrieves the most relevant chunks of your content, and generates a plain-language answer. A parallel keyword layer catches exact product names and model numbers.
Step 3: Escalate to your team
If a visitor asks for a person or the agent has nothing relevant to draw on, it hands off immediately with the full conversation history. Your team gets real-time alerts, and unanswered questions are logged for follow-up.
AI agent vs. traditional chatbot
Traditional chatbot
Follows a fixed script. Visitors click buttons and get canned replies. Anything outside the decision tree is a dead end, and every product or policy change means rebuilding the flow by hand.
Website AI agent
Reads your actual content. Visitors type questions in their own words and get answers pulled from your pages, posts, and documents. Publish something new and the agent knows it the next time a visitor asks.
Live in minutes
24/7 answering
Plans from $39/mo
Put a website AI agent to work today
Connect your site, let it learn your content, and start capturing leads the moment your team logs off.
Frequently Asked Questions
What is Live Web Agent?
LiveWebAgent is a complete AI customer success system built for WordPress. It acts as an intelligent layer on top of your website that learns your content, answers visitor questions automatically based on your brand info and services, and hands off conversations to a real human when needed.
Unlike a simple chat plugin, it's designed as a complete solution that includes AI usage, live human handoffs, automatic content syncing, gap detection, and built-in conversation analytics. Plans start at $39/month and are ideal for businesses that want better support coverage and a shorter path from visitors to paying customers, without managing complicated AI setups or hidden costs.
How does the GAP AGENT work?
The GAP AGENT detects gaps in your website's content offering. It analyzes conversations to identify where your content is missing answers, allowing you to address these gaps and improve your service. This feature is included on all plans.
How is the GAP AGENT different in PRO vs Business or Starter plan?
Every plan includes core Gap Detection. The agent flags unanswered and low-confidence visitor questions so you always know what's missing.
On Starter and Business, you get Gap Detection with a summary report: what's missing, how often visitors ask. Generating content to fill those gaps isn't included at these tiers.
Pro adds Gap Auto Content Learning. The Gap Agent interviews you about each detected gap and drafts the content needed to fill it, turning detection into a direct learning path to better service or product coverage
Is the AI usage really included in the plan?
Yes. There is no separate API key requirement and no external model bill. The AI is part of the service at every plan level.
What if the AI gives a wrong answer?
Flag it, write the correct answer, and the system relearns immediately. The correction becomes part of the knowledge base and applies to future similar questions.
What happens when no human agent is available?
The system escalates by email so the conversation reaches the team. The visitor is not left at a dead end inside the widget.
What happens when my website content changes?
New and updated content is detected and ingested automatically. The knowledge base stays current without a manual re-sync.
Is my data secure?
The widget is restricted to approved domains, data is encrypted at rest, and the system is built around a security-conscious deployment model.